At Eye Connect Eyewear, we strive to deliver your eyewear safely and on time. This Shipping Policy outlines how we process, ship, and deliver your orders.
1. Order Processing
All orders are processed within [Insert Timeframe, e.g., 1–3 business days] after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation email and a shipping notification with tracking details once your order has been dispatched.
2. Shipping Methods & Delivery Time
We partner with reliable courier services to ensure safe and timely delivery.
Estimated delivery times:
Domestic Orders: [Insert Timeframe, e.g., 3–7 business days].
International Orders (if applicable): [Insert Timeframe, e.g., 7–15 business days].
Delivery times are estimates and may vary depending on your location and courier conditions.
3. Shipping Charges
Shipping costs are calculated at checkout and depend on your location and order size.
Free shipping may be offered on orders above [Insert Amount] (if applicable).
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your shipment on the courier’s website.
5. Delays & Exceptions
We are not responsible for shipping delays caused by courier companies, weather, customs clearance, or unforeseen circumstances.
In rare cases of delay, our team will assist you in tracking your order.
6. International Shipping (if applicable)
International orders may be subject to customs duties, taxes, or import fees imposed by your country.
These charges are the responsibility of the customer and are not included in our product prices or shipping fees.
7. Damaged or Lost Packages
If your package arrives damaged, please contact us within [Insert Timeframe, e.g., 48 hours] with photos of the packaging and product.
If your package is lost in transit, we will work with the courier to resolve the issue.
8. Contact Us
For questions about shipping or tracking your order, please contact:
Eye Connect Eyewear
Email: eyeconnectofficial@gmail.com
Phone: 9953442906